FOR IMMEDIATE RELEASE

January 24, 2009

MacIntelligent Celebrates Key Milestone as Founder Alan Ayoub Earns Apple Certified Support Professional 10.5 Credential

Los Angeles, CA — MacIntelligent, a trusted resource for Apple users seeking clear, reliable, and expert guidance, proudly announces that founder Alan Ayoub has officially earned the Apple Certified Support Professional (ACSP) 10.5 credential, granted directly by Apple Inc. on January 24, 2009.

The ACSP certification is one of Apple’s most respected technical achievements, representing verified expertise in supporting macOS environments, troubleshooting system-level issues, and delivering user-focused solutions that meet Apple’s high standards. Professionals who hold this credential are recognized for their ability to navigate the complexities of macOS administration, user management, networking, and advanced system configuration.

For Alan Ayoub, earning the ACSP 10.5 credential was a defining moment that marked the early rise of MacIntelligent. It demonstrated not only his technical proficiency, but an unwavering commitment to helping Apple users understand, optimize, and take full control of their devices — long before Apple support became mainstream.

“I’ve always believed that Apple users deserve support that’s not just technically strong, but human, patient, and empowering. This certification strengthened the foundation for everything MacIntelligent would eventually become,” said Ayoub.

With this credential, MacIntelligent enhanced its ability to provide:

• Professional-grade macOS troubleshooting
• Advanced system configuration and environment optimization
• Expert support for user accounts, permissions, and network services
• Guidance that transforms everyday Apple users into confident power users
• A service experience aligned with Apple’s own best practices

The ACSP certification played a critical role in shaping MacIntelligent’s philosophy:
help people unlock their full potential with their Apple devices by combining certified expertise with clear, friendly, real-world guidance.

Users may verify Apple certifications directly at:
www.apple.com/certification/verify